Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

versandkostenfrei:
für den Fachhandel ab 200 € netto,
für den Großhandel ab 500 € netto

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):



Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


Download products are sent to you as data via E-mail within 99 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 99 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).


Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 1-21 days following conclusion of the contract, execution of the design work and delivery of the goods within 1-28 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 28 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 50 €.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 8 €)
Payment via SEPA direct debit
Payment via PayPal
Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
Zahlung per Rechnung


Further details on payment

 


As long as you make the prepayment within 10 days after the order acknowledgement, we will grant you 2 % early payment discount on the gross product value of the order.

Payment by invoice is possible under the following condition:

gültig nur für Kunden im Reitsport


The invoice amount is to be settled at the time of payment on invoice within 30 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.